Introduction
At 1112, your privacy is not merely a legal obligation — it is a genuine commitment we have upheld since the very first day this platform was built. This Privacy Policy transparently explains how we collect, store, use, and protect your personal data every time you interact with our platform at 1112.onl or via the 1112 mobile app.
By registering or using the 1112 platform, you consent to the practices described in this Privacy Policy. We encourage you to read this document from start to finish so you fully understand your rights as a user and how we manage your information responsibly.
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards. Should there be any material changes to this policy, we will notify you via a notice on the platform or to your registered email.
Information We Collect
We only collect information that is strictly necessary to deliver the best service, process your transactions securely, and meet regulatory requirements. The types of information we collect are as follows:
Registration and Identity Information
- Full name as stated on your identification card.
- Identification card number or passport number (for the KYC process).
- Date of birth is required to confirm you meet the minimum age requirement of 18 years.
- Email address and mobile phone number.
- Current residential address.
Financial Information
- Bank account number and bank name for deposit and withdrawal purposes.
- Digital wallet details (Touch 'n Go eWallet, Boost, GrabPay) where applicable.
- History of deposit and withdrawal transactions on the platform.
Technical and Usage Information
- IP address, device type, operating system, and web browser used.
- Login session data and in-platform activity logs.
- Records of games played and wagering activity.
- Your preferred account settings priority.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Data | KYC verification, fraud prevention | Throughout active account + 7 years |
| Financial Data | Transaction processing, withdrawalThroughout active account + 7 years | |
| Technical Data | Security, fraud detection | 90 days of active logs |
| Game Data | Regulatory compliance, audit | 5 years from the transaction date |
How We Use Your Data
Every piece of information we collect has a clear and specific purpose. We do not use your data for any other purpose without informing you in advance. The following are the primary purposes for which your personal data is used on the 1112 platform:
Identity Verification (KYC)
We use your identity data to verify that you are a real individual, meet the age requirement, and are not on any prohibited list set by regulators.
Financial Transaction Processing
Your bank and digital wallet details are required to accurately and securely process deposits and withdrawals to the correct account.
Fraud Prevention and Security
Your technical data and account activity are continuously analysed to detect any suspicious activity or unauthorised access attempts on your account.
Platform Communications and Notifications
We use your email address and phone number to send important notifications relating to your account, transactions, and promotional offers (subject to your preferences).
Service Improvement
Anonymised usage data is used to understand platform usage patterns for the purpose of improving the overall user experience.
Legal Compliance and Audit
We retain records of transactions and activity to meet legal compliance requirements, including anti-money laundering (AML) reporting obligations.
Data Sharing with Third Parties
1112 understands that your trust in us depends largely on how we manage your data with third parties. We enforce a strict data-sharing policy and will only share your information under very limited and controlled circumstances.
Integrated Service Providers
In operating the platform, 1112 works with a number of trusted third-party service providers, including payment gateway providers, identity verification service providers, and cloud infrastructure providers. All such third parties are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.
Legal Requirements
We may be required to disclose your information to government authorities or regulatory bodies when mandated to do so by law, court order, or applicable regulations. In such cases, we will notify you in advance where we are not prohibited from doing so by law.
Data Security and Protection
Protecting your personal data from unauthorised access, loss, or misuse is our highest priority. 1112 continuously invests in the latest security infrastructure to ensure our platform remains secure at all times.
- 256-bit SSL Encryption: All data transmitted between your device and 1112 servers is encrypted using the latest TLS/SSL protocols, rendering it unreadable to unauthorised parties.
- Secure Password Storage: Your account password is not stored in plain text. We use a robust hashing algorithm with a unique salt for each account.
- Two-Factor Authentication (2FA): An additional security layer is available for all accounts. We encourage every member to enable this feature in their account settings.
- Continuous Monitoring: Our system monitors account activity 24 hours a day to automatically detect and block any suspicious access attempts.
- Regular Security Audits: The 1112 platform undergoes regular independent security audits to promptly identify and address any system vulnerabilities.
- Data Isolation: Sensitive data such as banking information is stored separately with stricter access controls compared to general data.
Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. 1112 fully respects and complies with these rights.
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request that corrections be made promptly.
- Right to Withdraw Consent: You may withdraw your consent for the use of your data for marketing purposes at any time via your account settings.
- Right to Complain: You have the right to lodge a complaint with the Personal Data Protection Commissioner if you believe your privacy rights have been violated.
- Right to Erasure: You may request account closure and data deletion, subject to record-keeping requirements mandated by law.
To exercise any of the rights above, please contact the 1112 customer support team via in-platform live chat. We will process your request within 14 business days.
Cookie Usage (Cookies)
The 1112 platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain login sessions, and understand how users interact with our platform. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
- Preference Cookies: Saves your preferences such as language selection and display layout for a more personalised experience.
- Analytics Cookies: Helps us understand which pages are most frequently visited and aggregate, anonymised user navigation patterns.
- Security Cookies: Used to identify and prevent suspicious activity and to ensure your session is not hijacked by any unauthorised party.
You can manage or delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect platform functionality.
Advanced Encryption
All data transmitted through the 1112 platform is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
No Data Sale
Your data is not our product. 1112 will not sell or transfer your personal information to any third party for commercial marketing purposes.
Secure KYC Verification
Our identity verification process uses a fully encrypted, trusted KYC platform. Your documents are processed securely and are not retained beyond the required period.
Account Activity Notifications
You will receive real-time notifications for every new login, password change, and financial transaction so you always stay informed about your account activity.
Your Data, Under Your Control
Through your account settings, you can manage your communication preferences, withdraw marketing consent, and request a copy of your personal data at any time.
Malaysia PDPA Compliance
1112's privacy policy and data management practices are designed to fully comply with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA).
Policy Amendments and How to Contact Us
1112 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via a prominent notice on the platform or by email to your registered address at least 14 days before the changes take effect.
Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy. The "Updated" date at the top of this document always reflects the latest version currently in effect.
If you have any questions, concerns, or wish to exercise your privacy rights, the 1112 customer support team is available via the platform's live chat 24 hours a day, 7 days a week. You may also refer to the FAQ for answers to frequently asked questions about privacy and data security.
Your Data is Secure, Your Experience is Guaranteed
Register a 1112 account today and enjoy a secure, transparent platform that fully respects your privacy.